Online Donation and Recurring Donation Terms and Conditions
ARTICLE 1 – PARTIES
1.1. Contemporary Education Foundation / Çağdaş Eğitim Vakfı (“ÇEV” or the “Foundation”)
Kocatepe Mah. Feridiye Cad. No:53
34437 Taksim / Istanbul, Türkiye
Tel: +90 212 297 69 79–80
E-mail: sekreterya@cev.org.tr
Website: www.cev.org.tr
1.2. Donor
Any natural or legal person who makes a one-time or recurring donation through the website www.cev.org.tr
ARTICLE 2 – DEFINITIONS
Website (the “Site”): www.cev.org.tr
Donation: A voluntary monetary contribution made by the Donor to the Foundation without consideration
Recurring Donation: The automatic collection of a donation amount determined by the Donor on a monthly basis or at specified intervals
Payment Infrastructure: The collection system provided through banks and/or virtual POS systems and payment service providers
ARTICLE 3 – SUBJECT MATTER OF THE AGREEMENT
This document sets forth the procedures and principles governing one-time and recurring donations made through the Site, as well as the rights and obligations of the parties and the applicable cancellation and refund conditions.
By its legal nature, a donation constitutes a gratuitous contribution. The Foundation does not undertake any obligation to provide goods or services in return for donations.
ARTICLE 4 – DONATION PROCESS
4.1. The Donor declares that they have read and accepted these Terms and Conditions prior to completing the donation process.
4.2. The donation transaction shall be deemed completed upon the successful processing of the payment through the relevant payment infrastructure.
4.3. The Foundation does not store credit card information within its own systems; all payment transactions are carried out through the relevant banks and/or payment service providers.
ARTICLE 5 – TERMS OF RECURRING DONATIONS
5.1. By selecting the recurring donation option, the Donor agrees that the amount specified will be automatically charged at the selected intervals (generally on a monthly basis).
5.2. Recurring donations are established for an indefinite duration and shall continue until cancelled by the Donor.
5.3. The Donor may cancel their recurring donation at any time by notifying the Foundation via e-mail at sekreterya@cev.org.tr.
5.4. The cancellation request shall become effective no later than the next billing cycle following its receipt by the Foundation. If the request is submitted very close to the scheduled charge date, the next charge may still be processed due to technical procedures; in such case, any refund request shall be evaluated separately.
5.5. In the event that the charge cannot be processed due to card expiration, insufficient funds/credit limit, or reasons attributable to the bank, the recurring donation may be automatically suspended.
ARTICLE 6 – CANCELLATION AND REFUND POLICY (ONE-TIME DONATIONS)
6.1. The Donor may request a refund within seven (7) days from the date of the one-time online donation.
6.2. Refund requests shall be evaluated particularly in the following circumstances:
- Duplicate charges
- Entry of an incorrect amount
- Technical system errors
- Allegation of unauthorized transaction
6.3. Refund requests must be submitted to sekreterya@cev.org.tr, specifying the donation date, amount, name/title, and, where possible, the transaction reference number.
6.4. Refunds shall be processed through the same payment method used for the donation. Processing times of banks and payment service providers shall apply.
6.5. Requests submitted after the seven (7) day period shall be evaluated at the Foundation’s discretion, taking into account the nature of the donation.
ARTICLE 7 – PERSONAL DATA AND COMMUNICATION
7.1. Personal data obtained during the donation process are processed in accordance with the Law No. 6698 on the Protection of Personal Data (KVKK) and the applicable legislation.
7.2. The disclosure of the Donor’s name/title to the public is possible only with the Donor’s written approval or explicit consent.
7.3. The Foundation may inform donors, volunteers, and stakeholders about its projects and activities. The Donor may update their communication preferences at any time.
ARTICLE 8 – SECURITY
8.1. The Foundation prioritizes the security of Donors making online donations.
8.2. Credit card information must not be shared via e-mail or telephone. The Foundation does not guarantee the security of payment information transmitted via e-mail.
ARTICLE 9 – GOVERNING LAW AND JURISDICTION
Any disputes arising out of or in connection with the implementation of this document shall be subject to the jurisdiction of the Istanbul (Central) Courts and Enforcement Offices.